Firestick Loading issues and solution


Firestick or Fire TV users may experience problems with their Fire TV/Firestick. They get “no signal” on their screens or a blank image. Let’s get this fixed! These steps will fix your Fire TV not turning on.

We have a post called “Firestick/Fire TV Doesn’t Load the Home Screen

Check Remote Batteries

You should make sure that the batteries have been properly inserted in your Fire TV remote control when you turn it on.

Reseat All Cables

You can unplug both the HDMI and power connections on the Fire TV. Then plug them back in.

Ensure Proper Power

Amazon recommends you use the powerblock that came with your device and a wall outlet to charge the Fire TV. The Fire TV may not receive enough power if you use a USB port on your TV, or any other device. Make sure you have a proper power supply and cable for your Fire TV.

You may also have a problem with the power supply or cable. You can try replacing the power supply and cable. Another option is to change the power outlet. It’s amazing how often power supplies are the cause of power failures.

Fire TV Recommended Power Supply Specifications

  • Firestick (All Generations), 5.25V, 1A and 5W
  • Fire TV Cube – 12V, 1.25A and 15W
  • Fire TV Box (1st Gen) – 6.25V, 2.5A, 16W
  • Fire TV Box (2nd Generation) – 15V, 1.4A, 21W
  • Fire TV (Pendant) – 5.2V, 1.8A, 9W

Check TV Input

You should ensure that your TV’s input settings are set to the Fire TV video source.

You may be able to connect the Fire TV to another HDMI port.

Check Remote Batteries

Try a new set of batteries if the remote isn’t turning on the Fire TV. If you think the remote control may be the problem, you can try our tutorial ” FireTV Won’t Pair with Remote”.

Set Proper Resolution

Sometimes, your Fire TV might not be showing the correct resolution. Grab your Fire TV remote and press the ” up” or ” rewind” buttons simultaneously for five seconds. This will toggle between the resolution settings.


Reset TV

These steps will allow most television models to reset.

  1. Unplug everything. Unplug everything.
  2. For 40 seconds, press and hold the ” Power” button at the TV.
  3. After plugging the TV into the power outlet, connect the Fire TV to the TV and wall outlet.
  4. Turn on the TV and make sure it is on the correct input for Fire TV.

Alternately you might also try unplugging the TV for 10 mins, then plugging it back in again to check if that works. This will often turn off the HDMI port, and reset the hardware.

Reset Fire TV

After plugging the Fire TV into a power outlet, hold down the ” Choose” button on the remote for 30 seconds.

Hard Reset

If none of the above steps work, I recommend a factory reset. These steps will erase all settings and data from Fire TV.

  1. For 16 seconds, plug the Fire TV into a power outlet.
  2. Give the screen a few seconds to check if there is any video from Fire TV.

Heat Up the Fire TV

Although it may seem odd, this worked well for me. This is the only option, as heat can cause damage to your Fire TV components.

For about 10 minutes, heat the Fire TV using a blow dryer. Make sure it is hot. If you are a techie, disassemble your Fire TV and heat it that way.

Allow the Fire TV to cool, and then you can try it. This worked well for me, when my Firestick won’t turn on.

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