Are you having problems with your HP printer? Do you see an on-screen message which reads”Supply Memory Error 10.1000″, 10.0002, 10.00.10, 10.00.00, 10.10.00 or something similar?
If yes, you’ve probably already tried turning off your printer and on again, taking out and re-inserting toners. You are unable to fix the printer’s issue. Nothing is working, and you’re about to quit!
Please don’t be worried. I’m here to help you out. What you’ll learn on this page:
Why is my printer showing the”Supply Memory Error?
An error in memory of the supply occurs when the contacts made of metal or chip of a cartridge toner aren’t correctly connected to the contacts on the printer.
The printer can’t recognize the cartridge and instead displays the “10.1000 supply memory error“ warning on the printer’s display panel. This issue can often occur after you’ve replaced the empty cartridge with new toner. The problem could also be due to faulty compatible cartridges in which the microchip’s data is outdated (often due to printer updates).
This issue affects a range of versions comprising HP LaserJet Pro and multifunction printer models, including the HP M1212nf HP P3015 and LaserJet Pro M277dw printer models. It also affects the majority of HP Laser printer models.
What is the cause of HP Supply Memory Errors, and what can be done to fix them?
There are four easy and frequent reasons that could cause printer problems that stop it from functioning, and, fortunately, they are easy to solve.
- Discard packaging, jammed papers or protection strips that haven’t been removed.
- Metal contacts damaged or smashed no longer connect the printer with the toner.
- Broken plastic pieces can result in the toner being in a different position.
- Software for printers that are out of date and firmware.
To restore your printer to work, Try these fixes:
Remove packaging or protection strips
When you’re about to put in the new cartridge for toner, there are orange protective strips and plastic clips to ensure the cartridge won’t be damaged when moving. The pins and the protective strip on the drum must be removed before installing the new cartridge, or else they’ll prevent your canon printer reset tool.
Clips are easy to identify and are a bit like the tip of a sore thumb. The strip that protects you is to the right of the toner. It is adorned with an orange ring that must be pulled to take off the strip. It can also appear like enveloping cellophane, as seen in the photo below.
Squashed Metal contacts
For a printer to recognize the toner cartridge that has been installed, two tiny metal contacts have to be connected to the appropriate contacts of the cartridge—the references made of metal in the printer and those on the cartridge complete an electrical circuit. If the connections don’t touch the toner, the printer will believe that the toner isn’t in place.
Unplug your toner cartridge and search for something that looks like the shape of a microchip or two metallic squares. Visualize where these could be connected to the printer, and then look for the appropriate connectors in the machine (making sure that the printer is shut off and unplugged).
If the two connectors made of metal appear squishy, take them gently (so that you don’t break anything) and pull them forward. This will enable them to properly connect to the printer when you try to install it again.
It’s also possible that losing small pieces of packing material or jammed papers can trigger problems, so ensure that the printer is clean before installing a new cartridge. Also, if you’re using a recycled cartridge, ensure that the microchip is secure and clean. Also, make sure nothing is blocking it.
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