Salesforce is always innovating and coming up with new ways to improve their products and services.
Here are the top 25 Salesforce innovations that we think will make a big impact in 2022:
1. Lightning Web Components:
This is a new framework for building modern web applications. It will make it easier for developers to build and deploy Salesforce apps faster.
2. Einstein Bots:
These are artificial intelligence-powered chatbots that can help agents automate tasks and resolve customer issues faster.
3. Lightning Flow Builder:
This is a new tool that will allow users to create custom workflows without code.
4. SalesforceIQ Inbox:
This is a new email client that integrates with Salesforce CRM and allows users to track emails, attachments, and sales opportunities all in one place.
5. Opportunity Splits:
This is a new feature that allows users to split opportunities between multiple sales reps.
6. Customizable Home Pages:
This new feature allows users to customize their Salesforce home page with widgets and reports.
7. Einstein Predictive Scoring:
This is a new feature that uses artificial intelligence to score leads and opportunities.
8. In-App Guidance:
This is a new feature that provides users with step-by-step guidance on how to use Salesforce features.
9. Lightning Process Builder:
This is a new tool that allows users to automate business processes without code.
10. Data Masking:
This is a new feature that allows users to mask sensitive data in Salesforce orgs.
11. App Launcher:
This is a new feature that allows users to quickly find and launch Salesforce apps.
12. Enhanced Search:
This is a new feature that allows users to search for data across all objects in Salesforce.
13. Dashboard Filters:
This is a new feature that allows users to filter dashboard data by date, user, or other criteria.
14. Calendar Sync:
This is a new feature that allows users to sync their Salesforce calendar with their personal calendar.
15. Chatter Groups:
This is a new feature that allows users to create and manage groups in Chatter.
16. Activity Timeline:
This is a new feature that allows users to view a timeline of all activity related to an opportunity.
17. Territory Management:
This is a new feature that allows users to manage sales territories in Salesforce.
18. Lead Conversion:
This is a new feature that allows users to convert leads into opportunities.
19. Opportunity Tracking:
This is a new feature that allows users to track opportunities in Salesforce.
20. Contact Roles:
This is a new feature that allows users to assign roles to contacts in Salesforce.
21. Account Hierarchy:
This is a new feature that allows users to create an account hierarchy in Salesforce.
22. Lead Assignment:
This is a new feature that allows users to assign leads to sales reps.
23. Campaign Insights:
This is a new feature that allows users to see campaign performance data in Salesforce.
24. Social Accounts and Contacts:
This is a new feature that allows users to connect their social accounts to Salesforce.
25. Productivity Tools:
This is a new suite of tools that includes email, calendar, task, and document management features.
FAQs:
1. What is the Lightning Web Components Framework?
A: The Lightning Web Components Framework is a new framework for building modern web applications.
2. What are Einstein Bots?
A: Einstein Bots are artificial intelligence-powered chatbots that can help agents automate tasks and resolve customer issues faster.
Conclusion:
The Lightning Web Components Framework is a new framework for building modern web applications.
Einstein Bots are artificial intelligence-powered chatbots that can help agents automate tasks and resolve customer issues faster.
The Lightning Flow Builder is a new tool that will allow users to create custom workflows without code.
SalesforceIQ Inbox is a new email client that integrates with Salesforce CRM and allows users to track emails, attachments, and sales opportunities all in one place.
Opportunity Splits is a new feature that allows users to split opportunities between multiple sales reps.
Customizable Home Pages is a new feature that allows users to customize their Salesforce home page with widgets and reports.
